Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@hybisbrands.com.

General

It is proudly made in Canada.

Yes! When you create an account you receive 15% off your first order. We also offer periodic offers and promos through our newsletters when you sign up.

Hibisberry Pineapple combines the tart, cranberry-like taste of Hibiscus with the sweet, fruity taste of pineapple to give a naturally refreshing drink.

Hibisberry Ginger combines the tart cranberry-like taste of Hibiscus with a spicy kick of ginger.

Find out what other people are saying here.

Hibiscus tea is packed with more antioxidants than green tea, providing lots of health benefits and playing a role in protecting against diseases.

Product

Hibisberry Pineapple: hibiscus concentrate, pineapple concentrate, natural flavours, organic cane sugar & citric acid.

Hibisberry Ginger: hibiscus concentrate, ginger concentrate, natural flavours, & organic cane sugar.

Yes, Hibisberry is gluten & vegan friendly, and our product contains no caffeine.

No, but Hibisberry is made with natural flavours & ingredients.

No, we sweeten our drinks with organic cane sugar.

Online and in stores across Canada, check out the store list here.

No, we use organic cane sugar.

Shipping & Payments

We accept AMEX, Visa, Mastercard, Paypal, Google Pay, Apple Pay, Shop Pay, Discover, & Diners Club.

No, we currently are only shipping to Canada and the USA.

We offer free shipping on orders over $99, but some fees may apply depending on your order region, check here.

Yes, you can!

Yes

Delivery timeline depends on where you are ordering from. Check our shipping policy.

If you’re product is damaged, contact us at info@hybisbrands.com.

Subscriptions

Subscribing gives you access to exclusive offers and discounts through our email marketing as well as 15% discount on every order you place. *Subscriptions are currently only available within Canada*

Subscribing allows you to receive your order on a biweekly, monthly, or quarterly basis. You are also able to update & change the frequency of your deliveries as well as the quantity you want to receive at any time through your account settings.

Yes, you are able to cancel your subscription at any time and it will be updated after your last order is fulfilled.

Yes, you can skip, pause, or cancel your subscription at any time.

We accept AMEX, Visa, Mastercard, Paypal, Google Pay, Apple Pay, Shop Pay, Discover, & Diners Club.

When you login into your account, you are able to make changes through account settings.

Loving Hibisberry? Getting enough Hibisberry to fill your entire fridge? No worries, in your account settings under subscription, you can change your subscription frequency and it will be automatically updated on your next order.